We know that there is nothing more frustrating than when you want to do something and simply don't know how. You may have taken the time out to get a new email account setup but then can't work out how you do so. You could send a support ticket but waiting for a reply several hours later may also be an inconvenience because let's face it, these things should be easy and well documented.
It is for this reason that we have launched a comprehensive Knowledgebase for all hosting related enquiries. All our articles have step by step instructions with full screenshots so you can visualise each of the steps.
We will continue to build the Knowledgebase but in the meantime, if there is something that you cannot find the answer to, then just raise a support ticket. All the most common questions and queries will be added to our Knowledgebase.
Visit via the support menu or by visiting https://www.rawdigitalmedia.co.uk/knowledgebase